Refund Policy

Because our products are temperature-sensitive research compounds, we do not accept returns of opened or used vials. We do however stand fully behind product quality and delivery.

Damaged or defective shipments

If your order arrives damaged, incomplete, or with a broken cold-chain seal, contact us within 48 hours of delivery at support@gccpeptides.com with photos of the outer packaging and the affected vials. We will arrange a replacement or full refund.

Order cancellations

Orders can be cancelled for a full refund any time before they are dispatched. Once dispatched, an order cannot be cancelled but the damaged-shipment policy above applies on receipt.

Refund processing

Approved refunds are issued to the original payment method within 5–10 business days.

Contact

For any refund enquiry, email support@gccpeptides.com.